Job Description
About Certinal:
Certinal is an enterprise eSignature platform under Zycus, competing with DocuSign and Adobe Sign. We serve Fortune 500 customers across healthcare, automotive, financial services, and procurement sectors including Apollo Hospitals, Bumrungrad International Hospital, and Magna International. Our platform handles complex enterprise integrations with SSO, APIs, EMR/HIS systems, CRMs and ERP platforms. We maintain an 81 NPS score and are known for superior technical capabilities, flexible pricing, and exceptional customer support.
About the Role:
As a Product Management Intern, you will work closely with the Product Management and Design teams to help define, document, and deliver product features that solve real customer problems. You will assist in requirement gathering, user research, market analysis, competitor benchmarking, and coordination with engineering teams. This internship is ideal for someone who wants to learn how B2B SaaS products are built, validated, and launched in enterprise environments.
Key Responsibilities:
- Participate in customer interviews, requirement gathering, and workflow discovery sessions.
- Assist in writing Product Requirement Documents (PRDs), user stories, and feature briefs.
- Create and maintain product documentation in Jira.
- Analyze product usage data and generate insights for prioritization.
- Collaborate with engineering and design teams during sprint planning and testing.
- Conduct competitor and market research to support roadmap planning.
- Prepare product demos and internal presentations for stakeholder alignment.
- Support the creation of product metrics dashboards and success measurement.
Eligibility:
- Final-year student or recent graduate (B.Tech, MBA, or equivalent).
- Prior internship or coursework in business analysis, tech, or UX preferred (not mandatory).
Duration & Benefits:
- Internship duration: 3–6 months
- Location: Hybrid / Remote (flexible)
- Stipend: ₹15,000 – ₹25,000/month (based on profile)
- Certificate and LOR on completion.
- Opportunity for Pre-Placement Offer (PPO) based on performance.
Job Requirement
Required Skills:
- Basic understanding of product development lifecycle (Agile/Scrum).
- Good written and verbal communication skills.
- Comfortable with tools like Excel/Sheets, Figma, Jira, and PowerPoint.
- Strong analytical thinking and structured problem-solving.
- Curiosity about technology, SaaS, and digital transformation.
- Self-driven and eager to learn in a fast-paced environment.